Support

Need help? Here are the most common things people ask about.

Getting started

Sign up, complete onboarding, and start talking to Morph. It takes about 2 minutes.

Account and billing

Manage your subscription, update payment info, or cancel from Settings in the app.

Privacy and data

Export your data, delete entries, or remove your account entirely from Settings.

iOS app

Download from the App Store. Sign in with the same email you used on the web.

Common questions

I can't log in

Try resetting your password from the login page. If you signed up with Google, use the "Sign in with Google" button instead of email/password.

Morph isn't giving me insights

Insights need data to work with. Share journals, track habits, and have conversations for at least a few days. The more context Morph has, the better it gets.

How do I cancel my subscription?

Go to Settings in the app, then Billing. You can cancel with one click. You keep access until the end of your current billing period.

Can I delete my data?

Yes. You can delete individual entries, or delete your entire account from Settings. Account deletion is permanent and removes all data within 30 days.

Is my data private?

Yes. We don't sell your data, share it with advertisers, or use it to train AI models. Read our full Privacy Policy for details.

Still need help?

Email us and we'll get back to you within 24 hours.

[email protected]